Call analytics

The call ends — the report is already on your desk

After every conversation Maia leaves you the recording, a timestamped transcript, a two-line summary and an honest verdict: did it work out — and why. A deal card with filled-in fields lands in your CRM by itself. Nothing to replay.

  • Recording & transcript
  • Verdict: yes/no & why
  • Fields you define
  • Straight to CRM & spreadsheet

What every conversation leaves behind

Recording & transcript

The full audio plus a timestamped, line-by-line text. Replay it if you like — a couple of summary lines usually do the job.

Outcome with a reason

«Booked for Thursday» or «asked not to call again» — every call gets a short verdict: goal reached or not, and what decided it.

Fields you define

Name, budget, preferred time — Maia fills in the fields you care about right as the conversation unfolds.

Deals land in your CRM

The moment a call wraps up, a card with the outcome and fields appears in your CRM. No copy-pasting.

Filters & export

Search and filter by status and fields in your dashboard; download any selection as a single file.

Five minutes of talk, three lines of outcome

The whole picture of every call — no headphones, no scrubbing.

  • The full recording stays on hand — useful when something is disputed
  • A timestamped transcript: who said what, and at which minute
  • A two-phrase summary: what was agreed and what happens next
  • A goal verdict: yes or no — and what exactly tipped it
  • Search and filters in the dashboard: the right call turns up in seconds

The fields that matter to you

Say in plain words what to collect — and Maia fills it in on every call.

  • Any set of fields: from «when to call back» to «car model»
  • Filled in during the dialogue, not reconstructed from text afterwards
  • You end up with a tidy card, not a wall of transcript
  • Outcome and fields sit next to the recording — cross-checking takes half a minute

Reports come to you

You don't chase the data — the data finds you.

  • Handset down — the deal with the outcome and fields is already in your CRM
  • A new lead appears — your systems know about it instantly, nothing to check by hand
  • Campaign results download as a spreadsheet in one click
  • Running your own back office? Data can be pulled automatically — details on the developers page

Monday morning, no headphones

The agent worked through your list over the weekend? One screen of outcomes instead of hours of listening.

  • The call list reads like a digest: outcome and reason in a single line
  • Filter by refusals to see where the script stalls
  • A disputed moment? Timestamps take you to the exact minute of the recording
  • The weekly wrap-up goes to the boss as a spreadsheet — no manual collation
FAQ

Frequently asked

Will I have to listen to recordings?
Only if you want to. Every call has a transcript, a summary and a goal verdict with a reason — that's usually enough. The recording stays nearby just in case.
Which fields can I collect?
Any. Describe the set in plain words — name, budget, deadline, model — and Maia fills it in right during the conversation. You get ready-to-use data, not a raw transcript.
How do deals reach my CRM?
On their own: as soon as a conversation ends, the deal with the outcome and filled-in fields shows up in your connected CRM, and your systems learn about the new lead right away. Nothing to copy by hand.
How much can I trust the goal verdict?
Every verdict comes with a reason, and the summary and transcript sit right next to it — checking takes half a minute. Questionable calls are easy to filter and review in a row.
Can I pull everything at once?
Yes: campaign results download as a spreadsheet from the dashboard — with filters by status, goal and fields. Your own systems can fetch the data automatically; details on the developers page.

See the report on a live call

We'll run a test conversation and open its debrief together: the recording, the transcript, the verdict and the filled-in fields.

Trial balance after sign-up — call your agent right from the browser. No card required. Book a demo →